User Anonymity & Personal Information

Log files are maintained and analysed of all requests for files. Aggregated analyses of these log files are used to monitor website usage. These analyses are made available to the North West Wales NHS Trust to allow them to measure, for example, overall popularity of the site and typical user paths through the site.

In combination with other information which is not collected by North West Wales NHS Trust but which may be collected by suppliers of network services, it may in certain situations be possible to identify an individual user's use of the North West Wales NHS Trust website. North West Wales NHS Trust does not collect the additional information required and will make no attempt to track or identify individual users, except where explicit consent for this is given or where there is a reasonable suspicion that unauthorised access to systems is being attempted. In the case of all users, North West Wales NHS Trust reserves the right to attempt to identify and track any individual who is reasonably suspected of trying to gain unauthorised access to computer systems or resources operating as part of the North West Wales NHS Trust service. As a condition of use of this site, all users must give permission for North West Wales NHS Trust to use its access logs to attempt to track users who are reasonably suspected of gaining or attempting to gain unauthorised access.

All log file information collected by North West Wales NHS Trust is kept secure and no access to raw log files is given to any third party.

North West Wales NHS Trust will ensure that proper data protection procedures are in place in respect the information they make available through their websites.

Use of Cookies

North West Wales NHS Trust does not store any information that would on its own allow us to identify individual users of this service without their permission. Any cookies that may be used by North West Wales NHS Trust are used either solely on a per session basis or to maintain user preferences. Cookies are not shared with any third parties.

User tracking

Except as stated already, North West Wales NHS Trust will make no attempt to identify individual users. You should be aware, however, that access to web pages will generally create log entries in the systems of your ISP or network services provider. These entities may be in a position to identify the client computer equipment used to access a page. Such monitoring would be done by the provider of network services and is outwith the responsibility or control of North West Wales NHS Trust.